Consumer Identity &
Access Management

Assuring security, frictionless
user experiences, and compliance

Consumer Identity & Access Management

Assuring security, frictionless user experiences, and
compliance

Home / Identity and Access Management / Consumer Identity & Access Management

Delivering What Matters
to Digital Consumers

When engaging with brands, digital consumers have two key expectations – frictionless user experience across all devices and data privacy. With a massive volume of consumer data and transactions, businesses face a critical question: How to effectively collect, store, and manage this data to personalize interactions while upholding the highest privacy standards?

Consumer Identity and Access Management (CIAM) is how organizations provide consumers access to their digital assets and govern, collect, analyze, and securely store data for those users. CIAM is the juncture of security, customer experience, and analytics. With NuSummit Cybersecurity’s Consumer Identity & Access Management (CIAM) services, you can deliver enhanced security, seamless user experiences, and compliance assurance while maintaining data integrity and operational efficiency.

Capabilities

Secure Login and Authentication

Providing solutions for large-scale user populations with adaptive authentication, access control for microservices, cloud federation, and cloud-centric IAM.

Optimized Customer Enrollment

Enabling users to self-service their profiles by integrating with social login systems, automated identity validation, and progressive onboarding.

Providing optimized solutions for managing multiple identities from disparate sources, adding new apps, and setting fraud prevention policies.

Consent and Privacy Management

Balancing digital user experience with self-service consent management, profiling, and authentication based on interaction type.

Consumer Behavior Analytics Integration

Integrating CIAM with CRM and analytics for a deeper understanding of customer behavior and the provision of personalized experiences across channels

Secure Login and Authentication

Providing solutions for large-scale user populations with adaptive authentication, access control for microservices, cloud federation, and cloud-centric IAM.

Optimized Customer Enrollment

Enabling users to self-service their profiles by integrating with social login systems, automated identity validation, and progressive onboarding.

Providing optimized solutions for managing multiple identities from disparate sources, adding new apps, and setting fraud prevention policies.

Consent and Privacy Management

Balancing digital user experience with self-service consent management, profiling, and authentication based on interaction type.

Consumer Behavior Analytics Integration

Integrating CIAM with CRM and analytics for a deeper understanding of customer behavior and the provision of personalized experiences across channels

Use Cases

The Integrated Security Assurance Program (iSAP) addresses critical security challenges organizations face throughout the applications & technology stack. Below are key use cases where iSAP can significantly improve security operations:

Data Breach Prevention

Reduced risk of data breaches through rigorous identity verification and permission- based access control.

Compliance Adherence

Swift compliance with international privacy and data protection laws (GDPR, SOX, PCI-DSS, CCPA, etc.) to build customer trust.

Personalized and Trusted Experience

Enhanced customer experience and loyalty with self-service account management, single sign-on access to multiple services, and easy onboarding processes.

Social Media Integration

Integrating social media with CIAM streamlines customer access by allowing users to log in with existing social media accounts. This removes the need for separate credentials, simplifying registration and login.

CIAM Solution Brief

This CIAM Solution Brief delves into the challenges of managing customer identities and understanding customer behavior across digital channels. It explores how our comprehensive solution streamlines user onboarding, access control, and security while also incorporating customer behavior analytics to foster trust, loyalty, and a more personalized customer experience.